Refund Delays

​Since the onset of COVID and the 2019 tax filing season, taxpayers have been seeing delays in receiving their refunds. So what can you do if you’re one of the many experiencing this delay?

​All Too Common
Unfortunately, we’ve noticed a delay in processing refunds for the IRS with some returns (random), but the IRS is still working diligently to ensure people are getting their refunds as quick as possible. However, the COVID workforce cuts from last year have the IRS way behind.
 
If your refund has been delayed, you can call the IRS to check on it, which could be helpful to “pull your return out of the pile”. However, that could entail long hold times…but may be worth it for you. We just can’t guarantee it will help.
 
It’s been a crazy year for sure…we’re getting these messages quite a bit and hearing it with our CPA associates and their clients as well…in addition to our software provider updating us on this being the case.
 
The below instructions are helpful in trying to contact the IRS…

IRS: 1-800-829-1040

• First, you will be asked to select your language.
• Once you’ve selected your language, do NOT choose Option 1 (regarding refund information). Choose Option 2 for “Personal Income Tax”.
• Next, press 1 for “Form, tax history or payment”.
• Then press 3 “For all other questions.”
• Then press 2 “For all other questions.”
• When the system asks you to enter your Social Security Number (SSN) or Employer Identification Number (EIN) to access your account information, do NOT enter anything.
• You will be asked twice, do nothing, you will then be given another menu.
• Press 2 for personal or individual tax questions.
• Finally, press 4 for all other inquiries. The system will then put you through to a real, live, human agent.

 
We hope this helps!